Shipping policy
Australia
-
Standard shipping: Free
We use Australia Post to send all of our items. For standard post, please allow 7-10 business days to reach you.
Please note, shipping costs may vary depending on custom order size if applicable. This will be discussed before payment is received.
International
- Standard shipping: $30
We use Australia Post to send all international orders. For standard postage, please allow 7-30 business days to reach you.
Please note, shipping costs may vary depending on custom order size if applicable. This will be discussed before payment is received.
Launch & Sales Shipping
Due to the high volume of orders at launches and sales, processing and shipping times may be delayed. We are working hard to make sure you get your package as soon as possible.
SHIPPING PROCESS
Bijou Studios will provide a tracking number via email once your order is shipped and on route (this can take up to 24 hours to become active).
PLEASE NOTE
- Bijou Studiios made cannot be held responsible for the service, delays or delivery by the postal service
- Shipping costs are non-refundable
- Once an order has left our warehouse, we are unable to modify or change items or details
- Due to COVID-19 our current shipping times may be longer than expected